Founding Verified

Most people should start free. Founding Verified is optional.

Try the free StayHello path first. Add Founding Verified later only if you still want its optional visible status field. The status does not prove safety, participation, support, or an outcome.

Start free first$9/month

Not for

Unlocking access, replies, or stays.

This tier should not buy a stay, a better position in line, or a separate class of basic hospitality access.

Who it is actually for

Best for

People who already understand the free path.

Founding Verified is meant for early supporters who still want to help shape the first city circle after the free-core model already makes sense to them.

Start free first

Try the real product before deciding

The real first path is still free profile, Trust, one city, and one calm first contact. Founding Verified is an optional supporter layer, not a requirement.

Choose it for

One visible founding signal

This is for people who want to support the first city circle and make that early-support choice visible on their profile.

Billing honesty

Stripe for normal cases, founder review for unclear ones

Use founder review for duplicate charges, refund questions, or anything that looks different from what Stripe shows. If billing feels unclear, stay on the free path and contact [email protected].

Jump to what matters

Start here

What the optional supporter tier actually does.

Most people should stay on the free path first.

The real product test is still free profile, Trust, one city, and one public-first connection. If StayHello does not make sense yet, billing will not fix that.

The core hospitality path is still the product.

  • Hosting and staying
  • Messaging and references
  • Meetups and public-first introductions
  • Trust setup before any supporter choice

Use it later if

You still want one visible early-support signal.

Founding Verified is for supporting the first city circle, not for unlocking a new class of access or speeding up hospitality.

One optional signal, not a new class of access.

  • A visible founding signal on your profile
  • Support for the first city circle while free core stays free
  • A cleaner way to say you want to help shape the early trust layer

Clean order

Free profile first, then Trust, then Vancouver, then one calm first contact, and only after that the optional supporter choice if it still feels useful.

Billing truth

Stripe handles the normal billing tasks. Founder review handles the edge cases.

That is the honest current state. If billing feels unclear, do not force the supporter tier just because it exists.

Use Stripe billing for

  • Payment-method updates once a confirmed supporter subscription is linked
  • Cancellation after Stripe already recognizes the linked subscription
  • Checking the current supporter status tied to this account

Use founder review for

  • Duplicate charges
  • Refund questions
  • When a linked supporter account still cannot reopen Stripe billing cleanly
  • Anything that looks different from what Stripe shows

Founder review email: [email protected]

Duplicate charges, refund questions, or anything that looks different from what Stripe shows.

Billing state guide

How to tell which billing path fits your state.

Not linked yet

Stay free until a supporter subscription is actually real.

If this account has not finished a confirmed supporter subscription yet, there may be nothing to manage. Core StayHello access still works either way.

Linked and normal

Use Stripe for the routine billing tasks.

Once a confirmed supporter subscription is linked to your account, StayHello can send you to Stripe for payment-method updates, cancellation, or checking supporter status.

Linked but unclear

Do not force a second subscription just to reopen billing.

If a supporter subscription is already linked but the billing page still cannot reopen cleanly, do not start a second subscription. Stay on the free path and use founder review instead.

If Stripe shows a failed or inactive supporter subscription, the Founding Verified badge should fall away after Stripe confirms the change, while core hosting, messaging, meetups, and references stay free.

Billing FAQs

Do I need Founding Verified to host, travel, or message?

No. Core hosting, messaging, meetups, and references stay free. Founding Verified is an optional supporter layer, not a requirement.

What happens if I cancel Founding Verified?

If the subscription ends, the Founding Verified badge should fall away after Stripe confirms the change, while core hosting, messaging, meetups, and references stay free.

How do I cancel or update payment details?

Once a confirmed supporter subscription is linked to your account, StayHello can send you to Stripe for payment-method updates, cancellation, or checking supporter status. If billing is not linked yet or looks different from what Stripe shows, stay on the free path and use founder review instead.

Is billing self-serve yet?

Partly. Once a confirmed supporter subscription is linked to your account, StayHello can send you to Stripe for payment-method updates, cancellation, or checking supporter status. If the billing page does not open cleanly or the supporter state looks unclear, use founder review instead of forcing a second subscription.

What if supporter billing is not linked to my account yet?

Stay on the free path for now. Billing review is only supposed to open once a confirmed supporter subscription is linked to your account.

What if billing is linked but the billing page still does not open?

If a supporter subscription is already linked but the billing page still cannot reopen cleanly, do not start a second subscription. Stay on the free path and use founder review instead.

What happens if a payment fails?

If Stripe shows a failed or inactive supporter subscription, the Founding Verified badge should fall away after Stripe confirms the change, while core hosting, messaging, meetups, and references stay free.

When should I use founder review instead of Stripe billing?

Use founder review for duplicate charges, refund questions, or anything that looks different from what Stripe shows. If billing feels unclear, stay on the free path and contact [email protected].

Try StayHello

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